Which statement accurately describes intangible service products?

Intangible service products are characterized by their lack of physical presence, which means they cannot be touched or owned like tangible goods. This characteristic leads to the challenge that consumers cannot easily evaluate these services before making a purchase decision. Unlike physical products, where it's possible to assess quality through attributes like appearance and functionality, services such as travel experiences, hotel stays, or restaurant meals often rely on reputation, reviews, or personal recommendations for evaluation. Customers typically rely on past experiences or information from others rather than direct assessment, making prior evaluation difficult. This aspect is central to understanding how services differ from traditional products in the travel and tourism industry.